This website and all its content (“Site”) is the responsibility of and operated by ZAPPER - WHATSPREAD MARKETING LTDA, a legal entity duly registered with CNPJ/MF under no 25.128.908/0001-06, located at Rod. Jose Carlos Daux 4190 Bloco B, Sala 167A, Saco Grande, Florianópolis, SC.
Zapper is concerned with defining the rules to be followed for the use of the platform, its tools and conditions, as well as explaining the rights and duties of Users, in accordance with Law No. 12.965/2014 (Internet Civil Framework), Law No. 13.709/2018 (General Data Protection Law – LGPD) and other applicable legislation.
This privacy policy provides relevant information about data privacy, including your choices and rights as a customer regarding the collection, use, and sharing of certain information, such as your personal information, by Zapper.
COLLECTED INFORMATION
Zapper will only collect personal data from individuals who agree to the terms and conditions of use. We collect the minimum amount of personal data necessary to achieve the purposes for which such information was collected. Zapper only uses this data for specific and legally authorized purposes, as detailed below:
WHY DO WE COLLECT DATA THROUGH COOKIES?
Some information may be voluntarily provided by you, such as, for example, contact details or registration data. However, when a user accesses our website or application, some personal data may be collected automatically through cookies and other similar tracking technologies.
Cookies are small files that websites send to your browser and are stored on your device, allowing for the automatic collection of information about you, such as your language or your frequency of access to a given site.
Our website uses the following types of cookies:
Essential cookies – are used to collect information that enables the proper and adequate functioning of our website (for example, they are used to identify users, ensure the control of checks, and adjust the display of content to the device).
Analytical cookies – are those used to collect information about your use of our website, so we can assess how your interactions are, improve our services, and your experience while accessing our website (these cookies capture, for example, how often a user accesses our website, as well as information about user clicks on the pages of our website).
Preference cookies – are those used to collect information that allows us to verify what your interests and preferences are, so that we can offer our services that are related to your interests. These cookies collect information such as, for example, what type of content you access the most or what your preferences are while browsing the site.
Advertising cookies – are those used to collect information about your online activity, such as the pages you visit and the links you click. These cookies are installed on your device by advertising companies and social networks that display ads on our website. They help us understand your interests so that we can personalize the ads you see, both on our website and on other online platforms, such as social networks and search engines.
Except for essential cookies, which cannot be disabled because doing so would prevent your access to our website, you can, at any time, deactivate the use of other cookies or even delete them by making adjustments to your browser or device settings. We recommend that you visit the website of the browser you use or the manufacturer of your device for more information on how to perform this elimination procedure.
We carry out the automated collection of analytical information through the web analytics service provided by Google (Google Analytics), which, through analytical cookies, identifies your browsing patterns on our website and generates reports about your activities.
Thus, it is important for you to know that all this information collected by analytical cookies is consequently shared with Google and Meta due to the provision of the web analytics service. We recommend that you read Google's privacy policy carefully, available at the link https://policies.google.com/privacy, to understand how Google handles this information collected through analytical cookies, as well as to understand how you can update, manage, export, and delete your ownership data.
SHARING OF PERSONAL DATA
All information collected about you is confidential. Under no circumstances will we sell your information. However, we may share it with third parties if necessary for:
Provision of the services we offer to you – your personal data may be shared with some of our partners and suppliers in order to enable the provision of the services contracted by you, for example, companies that provide data hosting services for storing our database, companies that host our website and our emails, companies that support us in software development and other technologies, companies that offer payment methods for processing your payment when purchasing our Services, among others.
Access to the website – we may share information with some of our partners and suppliers of web analytics services, to enable you to access our website without issues and for us, based on an evaluation of your interactions, to understand how to improve our services and your experience during the use of our website.
Protection of rights – we may share your personal data with third parties if necessary to safeguard our rights and interests, comply with a legal or regulatory obligation, or respond to a court order (for example, with law firms, accounting firms, the Judiciary, Public Prosecutor's Office, Consumer Protection Agencies, authorities of the Public Administration, among others).
Corporate restructuring – your information is part of our business asset and, therefore, may be shared with other companies in our economic group, to the strict extent necessary, in cases where there are transactions and corporate restructurings involving Zapper, such as mergers, acquisitions, incorporations, and changes of control, in which case the transfer of your information will be fundamental to the continuity of the services provided.
In all cases, your Personal Data will only be shared with third parties to meet the purposes described herein and to the strict extent necessary for that purpose to be achieved. Zapper, whenever possible, will pseudonymize your personal data before sharing and will request third parties to maintain the confidentiality and security of the shared information.
In the course of data sharing, whenever we transfer personal information to countries outside the national territory and other regions with comprehensive data protection laws, we will ensure that the information is transferred in accordance with this privacy policy and as permitted by the applicable data protection legislation.
SAFETY MEASURES
We take your privacy seriously and take reasonable measures and precautions to protect your personal data. We work to protect you against unauthorized access, accidental or unlawful alterations, disclosures, or destructions of your personal data.
Zapper employs reasonable administrative, logical, and physical measures to protect your personal information; these measures are designed to provide an appropriate level of security against the risks of processing your personal information, including: internet connections are protected by a firewall, use of antivirus tools, storage of passwords protected by encryption, practices for restricting access to databases, monitoring physical access to our servers, encryption protection of our communications and data stored on our devices, and we also perform periodic backups of our database.
All personal data is treated as confidential information and access by third parties is restricted, being allowed only to pre-authorized individuals (whether companies with whom we share or our employees and collaborators), who are bound by the duty of confidentiality and the inappropriate use is prohibited, in disagreement with the provisions of this Privacy Policy.
The security of your personal data is also your responsibility; ensure that the environment of your computer or device accessing our site remains secure, by (i) using appropriate tools, such as antivirus and firewalls, (ii) using updated versions of browsers, operating systems, and other applicable software, as well as (iii) not sharing your login and password with third parties. Zapper will not request, via email, phone, or WhatsApp, information regarding your access passwords or any personal information about you. If you suspect that your personal data is at risk, you should contact us.
RIGHTS OF DATA SUBJECTS
You have inherent rights related to your status as a holder of personal data. These rights aim to protect your information and safeguard your privacy. Below, we list what these rights are and how you can exercise them:
Existence and access – you have the right to confirm whether any processing of your personal data has taken place, as well as to access the personal data you own that is processed by us, upon request and receipt of a document containing the full copy of your personal data and the respective processing performed on it.
Rectification – you have the right to request the correction or updating of your personal data if you determine that it is incorrect or outdated.
Explanation – you have the right to obtain information about the processing carried out with your personal data, such as, for example, which of your personal data is collected, how it is used, with whom it is shared, and why, among other information. This Privacy Policy aims to provide all the necessary information to ensure that this right is upheld. If you do not understand any issue addressed here, or identify the omission of any subject, you can request additional clarifications from Zapper.
Deletion – you have the right to request the deletion of your personal data from our database, definitively, or to request that it be anonymized, or even to require that the processing of your personal data be blocked. We will always comply with your requests, except regarding requests for deletion and anonymization when the retention of personal data is necessary for us to safeguard our rights and/or comply with legal or regulatory obligations. You are aware that in cases of deletion, anonymization, and blocking, we will not be able to provide our services to you.
Opposition – you have the right to contest certain processing of your personal data, as well as to withdraw your consent when provided for us to conduct certain processing activities on your personal data.
Portability – you have the right to request that your personal data be sent to you or sent to third parties you designate in a structured and interoperable format.
Review of automated decisions – you have the right to request a review of decisions that have affected your interests and were made based on exclusively automated processing of your personal data. Although this prerogative is provided for in legislation, the decisions made by Zapper are not automated.
In addition to exercising the rights described here, you can choose not to provide certain personal data to us (such as, for example, in the case of cookies). However, some of this data is essential for the provision of services and access to our website, without which you may not be able to use certain features.
You may exercise any of the rights described here at any time, through a free and facilitated procedure. To do so, simply send us a request via the email address: privacidade@zapper.to. We will make our best efforts to meet all requests in the shortest possible time.
DATA RETENTION PERIOD
POSSIBILITY OF CHANGE TO THIS POLICY
A Zapper may periodically change this privacy policy to comply with changes in legislation, regulatory requirements, or operational needs. We will communicate any changes (including the date they take effect) as required by law. If you do not wish to acknowledge or accept any of the updates to this privacy policy, you can inform us via email at: privacidade@zapper.to
HOW TO MAKE REQUESTS INVOLVING PERSONAL DATA?
Zapper is available to clarify any questions related to the processing activities we conduct about your personal data. If you have any doubts, requests, issues, complaints, or suggestions related to this Privacy Policy, the processing of your personal data, or the exercise of your rights as a data subject, you can contact our Data Protection Officer, Otto Marcos Gomes, at the following email address: privacidade@zapper.to
Zapper will make every effort to respond to all emails as quickly as possible. If you contact us, for your safety and Zapper's, it may be necessary to authenticate your identity before we respond to your request.
