Whoever uses WhatsApp today must have already experienced an attempted scam through the app or certainly knows someone who has gone through this hassle.

One of the biggest gateways for cybercrime is the messaging app, and the variety of offenses is immense. It ranges from account cloning to data theft, to unauthorized purchases and extortion practices.

And although we may think we are far from falling into traps, data from the platform Reclame Aqui indicate that in 2022, 30.1% of victims ended up transmitting personal information through the app, and 49.5% made bank transfers to the criminals.

For individuals, the damage caused by this type of situation is enormous and most often results in material losses. However, there are some security measures we can adopt to avoid this setback!

Security Strategies for WhatsApp Users

Just as cybercrimes evolve, strategies also emerge to protect your personal data and avoid more serious problems. It is possible to configure security measures in the app by accessing the “Settings” area.

Check out some of them:

• Two-Step Verification: Essential to prevent the theft of your profile by third parties, adding an extra layer of security through SMS.
  
  

• Enable Security Notifications: You will be informed when someone changes their phone number, making it easier to identify if the person contacting you is really who they say they are.
  
  

• Control who sees your profile picture: Limit the visibility of your photo only to your direct contacts.
  
  

• Limit who sees your status: Set it so that only your contacts can see if you are online.
  
  

• Define who can add you to groups: Restrict this ability only to your saved contacts, so you are not added to unknown groups.
  
  

• Silence calls from unknown numbers: Reduce interruptions. Even with this measure, they will still appear in the Calls tab and notifications.
  
  

• Care with SMS and Links: Avoid sharing verification codes or clicking on dubious links.
  
  

• Security on WhatsApp Web: Always log out after using WhatsApp on public or shared computers.
  
  

• Attention to Suspicious Messages and Requests: Be wary of unexpected requests, even from known contacts. If in doubt, talk to the person via the saved phone number in your address book to verify the story's authenticity.

And for companies? How to protect corporate WhatsApp from scams?

For Security and Compliance purposes in Corporate WhatsApp, there is the Zapper tool, a multi-solution platform aimed at business and commercial use. One of its functions monitors conversations conducted via WhatsApp, identifying suspicious terms and alerting managers for immediate actions. This tool ensures the integrity of business communications, protecting against data leaks and other digital threats.

All content, such as conversations, audios, photos, and documents, as well as data from those involved, are collected and stored in maximum security, in the cloud, preventing access by anyone other than the manager.

Ensuring the privacy of interactions between the organization and clients increases trust in the service and enhances commercial transactions, significantly improving outcomes. Therefore, if your company communicates via WhatsApp, this resource is highly valuable for the sustainability and credibility of the business.

Adopt these practices to transform your experience on WhatsApp, staying safe against digital threats, and rely on Zapper's solutions to take your communication to another level!

Click here and take your communication to a new level!